Thursday, December 12, 2019
Lead And Manage Effective Workplace †MyAssignmenthelp.com
Question: Discuss about the Lead And Manage Effective Workplace Relationship. Answer: Role-Play Oliver (Manager for Retail) - Good Morning, I have known you for sometime therefore I believe you can understand my problems and anger, the employees are not doing their job properly and to my knowledge they are not even well trained. Lucas (HR Business Partner) - You look very angry, first you need to calm down. I can understand that this problem is very important to you and you are disturbed because of it. Oliver (Manager for Retail) Yes I will calm down, but first they should learn how to behave and do their work properly. Further I am concerned about the business structure and henceforth I believe that we should recruit people who are well aware of their job. Lucas (HR Business Partner) See right now you are so angry that you want a solution right now, but these things do not work like this. I understand that the problem is big but in order to get a proper solution, I have to talk to my seniors and several board members needs to be addressed. Oliver (Manager for Retail) Fine, but the employees should be trained properly otherwise it is impossible to work with them. Lucas (HR Business Partner) Of, course action will be taken, I will take this problem with the board members and I will tell them about this entire problem that you are talking about and try and make some changes in the stricture of the business. I am glad that you spoke up. Oliver (Manager for Retail) Lucas (HR Business Partner to Rentals manager) - Good morning Sir, I guess you already know why am I here. There have been problems within the employees which I believe need immediate attention of ours. They are claiming that the employees are not well paid and also not well aware of their work. They are turning against each other so we have to put a new organizational program and set some kind of rules and activity to make it stop. James (Retail Manager) So what exactly is your plan. How exactly do you think you will proceed? Lucas (HR Business Partner) As you can see our company is trying to get overseas suppliers, this will help the company to expand and can give a good competition to their competitors. Over the last five years the growth rate of sales has been 10% per year. The rental market has been turned down due to the reduced cost in these vehicles and also because of some taxation. I believe we have to come up with a new strategic plan and in order to prevent further dispute. There should be a communication program which will help people to tell their problems and communicate with each other. James (Retail Manager) I agree, well we can proceed with this plan for now but hearing the problems, it can build up to a huge disaster, ending up in strikes as well mass resignation. Therefore we have to hold meetings both with the board members as well as with the staffs and employees. What do you say? Lucas (HR Business Partner) Yes I completely agree with that, in order to improve both the internal and external factors of the company, I believe we have to take up actions, even we can start a leadership program so that there can be an improvement in the behavior of the people. James (Retail Manager) But why do you think all this disputes are happening, what is the reason behind this chaos? Lucas (HR Business Partner) There can be a lot of issues here, first somehow they got to know that the other companies are paying better for the work they are doing here. So there is a need of increasing the salary otherwise we might just lose our employees. Secondly, it is possible that there can be a problem regarding the understanding of the job, it might happen that there are employees who are good at their work on the other hand there are se who are average or weak, this might bring down the performance of the good employees as well, that causes the grievance In that case I believe there should be program from where we can select the employees who are good at their job and ask him to help or direct the ones who are falling back, in this way the employees will get a help from each other and it will also give a sense of responsibility for each one of them. James (Retail Manager) So what programs and necessary changes do you think we should start immediately? About increasing the salary there can be a problem regarding that as I have to speak with the board of members. The increment of salary depends on the production of work, if they continue to create unnecessary dispute among themselves then I do not see that there is any reason to increase their salary, so I am not supporting that cause. Lucas (HR Business Partner) Fine, but we have to understand that if employees start resigning, especially the old employees, then it will put a bad reputation on our company, I understand what you are saying, therefore we will held those meetings and in fact after taking all those new actions, and creating a leader, we can tell them that if they prove to give a good sales rate that we will observe in the next 2 months then there is a probability of good service and even improvement in the behavior. The meetings should be held as quickly as possible and the leadership program should start as soon as possible. James (Retail Manager) Okay, this idea is justifiable and can be considered. We can start taking steps in order to improve both the internal and external environment of the company. If this brings positivity in the company and keep the company in profit then of course this will be taken into consideration. Lucas (HR Business Partner) Thank you, for accepting my proposal. References Buller, P. F., Finkle, T. A. (2013). The Hogan entrepreneurial leadership program: an innovative model of entrepreneurship education.Journal of Entrepreneurship Education,16, 113. Dash, M., Bakshi, S., Chugh, A. (2017). The Relationship Between Work Experience and Employee Compensation: A Case Study of the Indian IT Industry.Journal of Applied Management and Investments,6(1), 5-10. Davis, R., Franks, D. M. (2014). Costs of company-community conflict in the extractive sector.Corporate Social Responsibility Initiative Report. Harvard Kennedy School, Cambridge, USA. DeMarr, B. J., De Janasz, S. C. (2013).Negotiation and dispute resolution. Prentice Hall. Johnson, C. E. (2017).Meeting the ethical challenges of leadership: Casting light or shadow. Sage Publications. Latha, K. L. (2013). A study on employee attrition and retention in manufacturing industries.BVIMSRs Journal of Management Research (BJMR),5(1), 1-23. Martin, A. W., Dixon, M., Nau, M. (2017). Coalitions and the Bottom Line: Strikes, Allies, and Company Stock Returns.Social Currents,4(4), 322-341. Northouse, P. G. (2015).Leadership: Theory and practice. Sage publications.
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